Data deletion
Last updated: September 30, 2026
To request deletion of your SalesComb account, workspace or connected-service data, contact SalesComb Support at [email protected]. No SalesComb sign-in is required to send a request.
What to send
- Use the subject SalesComb data deletion request. If possible, email from the address associated with your SalesComb account.
- Include your account email and business/workspace name. Specify whether you want the entire account/workspace removed or only data from a particular connection, such as Facebook, WhatsApp or Gmail. An administrator can also delete a connection's data at any time by disconnecting it in SalesComb → Connections.
- If the data belongs to a business using SalesComb, identify the business and your relationship to the information. We may need to coordinate with its authorized administrator.
Never send passwords, app secrets, API keys, access tokens, or unnecessary identity documents. We may ask for proportionate verification before deleting records or changing access to a shared workspace.
What happens next
Requests are reviewed manually; sending an email does not immediately delete data. We will confirm the scope and authority, explain any information that must be retained, and reply with progress or completion. Requests are handled without undue delay and within applicable legal deadlines.
Depending on the verified scope, removal can include account information, sessions and grants, saved connector credentials, imported records, business content and associated documents. Limited records may need to remain for legal or security reasons. Backup copies may remain until the hosting provider's retention period ends; ask us about the applicable retention when submitting your request.
Stop access while your request is reviewed
You can disconnect a provider in Connections, revoke external-client grants in MCP access settings, and revoke sessions in Profile Settings. Also remove SalesComb access in the connected provider's account settings or revoke store-issued credentials there. For Facebook, use the relevant Apps and websites or Business integrations settings if SalesComb is listed.
Disconnecting or signing out is not the same as deleting previously stored data. Deleting SalesComb information does not delete original records on Facebook, Google, your store or other providers, or copies already received by an external MCP client. Contact those services separately when needed. Export any workspace information you need before requesting deletion.
Questions or follow-ups: [email protected].